Order Processing
We aim to process and dispatch orders within 24-48 hours after receiving payment as we want you to receive your carrier as soon as possible.
Shipping Methods & Rates
We offer shipping within Australia. Shipping cost is calculated at checkout based on delivery address, package weight/dimensions, and chosen shipping method.
Delivery Times
Estimated delivery times depend on your location and the shipping method selected. Once dispatched, you will receive a shipping confirmation email (or SMS) with tracking details.
Risk & Title
Title and risk of loss or damage pass to you when the carrier delivers the package (or makes it available for collection).
Shipping Issues
If you do not receive your order within a reasonable timeframe, or if items arrive damaged, please contact us immediately at [email protected] so we can assist.
International Shipping
Currently, we only ship within Australia. If we expand to international shipping in the future, additional terms (customs, duties, carriage) will apply and be clearly communicated.